Privacy Policy

Bob is committed to ensuring that your privacy is protected. This privacy policy outlines how we process and use your personal information. Please read this Privacy Policy carefully. When you visit our website, or provide us with personal information online, you consent to us using the information as described below.

This privacy policy applies only to our online services, not to information collected offline or by any third-party websites or services used or linked to by Bob. The third party companies that we use are: PayPal, Instagram, Royal Academy, Catalyst2, Carbon Calculator (Wholegrain Digital)

By using our site you consent to essential cookies – we only use essential cookies 

All information is obtained, held and processed in accordance with the Data Protection Act 1998 and the provisions of the GDPR. 

We will review and update this policy when necessary. This policy is effective from 01/10//24

OUR GDPR PRINCIPLES

Data is processed lawfully, fairly and in a transparent manner
Data is obtained for specified, explicit and legitimate purposes
Data processed is limited to what is necessary
Data is accurate and kept up to date, where applicable
Data is not kept for longer than necessary
Data is processed to ensure appropriate security of personal data

INFORMATION COMMISSIONER’S OFFICE (ICO)

The ICO is the UK’s independent authority that promotes openness of public information and protection of private information. You have the right to contact them should you wish. Details can be found on their website: https://ico.org.uk

DATA COLLECTION
Information held is confidential and will be used only for the purpose it is intended and for which permission has been granted. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

When you contact us through our websites, we will only use your personal information, such as your name, email address, company name and telephone number, to respond to your query and/or to administer our service to you. We may also use this personal information to subscribe you to our newsletter if you have given us your permission to do so.

MARKETING
If you have consented to receive our newsletter, you personal data  will only be used to send you news of new products or exploits that we think may interest you. We will never transfer any personal data to third parties. You may opt-out of email communication at any time using the ‘Unsubscribe’ link found at the bottom of every Bob newsletter.

ACCURACY OF DATA

To edit information we may hold please click on the ‘Update your Preferences’ link found at the bottom of all email communication (not applicable at this time), or contact us using our contact details below or email us at bobrobin.uk@gmail.com


ACCESS TO INFORMATION

The Data Protection Act 1998 and the General Data Protection Regulation gives you the right to request access to any information we hold on you at any time. Please email us at bobrobin.uk@gmail.com or refer to the contacts section below to request access to your personal information.

DATA RETENTION POLICY

Personal information is retained for the time necessary to accomplish the purpose(s) for which it was collected and processed, as long as we consider it useful to contact you, or as needed to comply with our legal obligations. Where data is not needed for legal or statutory purposes we will delete this information at any time if you request. 

Please email us at bobrobin.uk@gmail.com or refer to the contacts section below to request your data to be deleted. Bob shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

LINKS TO OTHER WEBSITES

Our website contains links to and from external websites and services. If you follow a link to any of these, please note that these will be governed by their own privacy policies. We do not accept liability or responsibility for the protection and privacy of any personal information you provide whilst visiting such sites and such sites are not governed by this privacy statement. The websites we link to are:

Royal Academy, PayPal, Stripe, Catalyst2, Wholegrain Digital.

We also have a link to and from Instagram.

Please refer to the relevant policies below before you submit any personal data to these websites.

COOKIES POLICY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We only use essential cookies.

CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this privacy notice at any time.

Thank you!

CONTACT DETAILS

Michelle Anslow

bobrobin.uk@gmail.com